Aeries links and related resources for Parents
Aeries Parent Portal Resources/Support
- To receive a Portal Account
Portal Accounts are automatically generated when an email is associated with the student’s record. This is done for both student and parent portal accounts. Please contact your school office staff and give them the email you wish to use as your portal account login. Please also make sure it is the same one you have used for any other children you have enrolled in our district as this will automatically link the student records under your one portal account.
- To add a student to your Portal Account:
Please contact the school site and request the Email address is the same for each of your students under the Parent’s email. This will automatically link the students in our system under the one account.
To ensure student privacy all address and parent email changes to Aeries must be done at the school site.
- Student accounts
Student mytusd.org accounts are created automatically upon active enrollment.
Student mytusd.org emails are used to create the portal account.
- Forgot Password?
Both parent and student accounts can Click Forgot Password at login screen to reset their passwords.
- Didn’t receive Password email?
Check your junk/spam folder for any emails coming from Portalhelp@tustin.k12.ca.us.
If no email is found, using your parent email address on file, fill out the Support Form below.
Online Enrollment Page
Online Annual Data Confirmation (Registration)
Current Known Issues:
- If during the process you get this error message:
"Page could not be displayed due to request entity is too large."
There may be a configuration issue with your device/browser, please try one of the following:
- Update your browser
- Hit the back button and then move to the next section again.
- Click the it the page refresh of the browser
- Try another device or browser
- Watch Video
Click here to see video instructions
- Portal Request Form
Please fill out the Portal request form below for support.
Portal Technical Support is available Monday through Friday, 7:30am to 4:30pm
Aeries Communications – ParentSquare Resources
- What is ParentSquare?
- Overview Video
- District Contact-ability Goals
- What Contact Information we use and where?
- Where can I Access/Login to ParentSquare?
- Changing your personal settings in ParentSquare:
- Parent Training/Walkthrough
- How do I access a ParentSquare Form?
What is ParentSquare?
Tustin Unified strives for clear. effective, and innovative ways to communicate to our families.
Tustin Unified uses Aeries Communications "ParentSquare" as its primary platform to communicate to families.
ParentSquare will provide communication through phone calls, emails, texting, app notifications along with new integrated features like Survey’s, RSVP signups, and E-signature collection.
ParentSquare is mobile friendly and can be logged in through your Aeries Parent Portal. See below "Where can I Access" for more information.
District Contact-ability Goals
To provide the best communication to our families, Tustin Unified depends on Parents to update their contact information in Aeries Data Confirmation "Contacts" accurately. In this screen parent/guardians will be required to mark at least one contact as the "Parent/Guardian" as well as any other emergency contacts.
- Each Parent/Guardian Contact requires last name, first name, telephone, email, notification preference as "general", relationship, and education level. At least one Parent/Guardian Contact is required.
- Each Emergency Contact requires last name, first name, telephone, and notification preference set to "emergency only". All other fields are optional.
- Each student to have a minimum of 3 unique contacts (parent/guardian and any emergency contacts included)
What Contact Information we use and where?
TUSD uses the “Contacts” area in Aeries to generate contactable numbers and emails to message out to families. Beginning in 19-20, we started one of our Contact Goals to have unique contact information for each parent/guardian. To verify your contact information is correct, please login to your Parent Portal, navigate to “Student Data -> Contacts” to edit your contact information. Direct Link to Contacts in Aeries Parent Portal.
To have a complete contact, we require Last Name, First Name, Relationship to the Student, Notification Preference, Attendance Notification, Telephone and or Mobile Phone, Corresponding Language, and Email Address.
*Please note, the Notification preference being set to “Emergency Only” will only notify that contact in a true emergency. To receive any announcements from your school or district, the Notification Preference must be set to “General and Emergency”
**Messages being sent as “text messages” will only be sent to phone numbers listed in the “Mobile Phone” field.
Where can I Access/Login to ParentSquare?
There are several ways to access ParentSqaure. You can access through a mobile device through the Aeries App or ParentSquare App or using your computer using the Parent Portal by clicking “Aeries Communications” or using the ParentSquare website if you setup an account from the invitation email.
Below is a chart of the different login screens and access points for your mobile device or computer:
*Starting on April 30th, 2021, ParentSquare can be accessed through Aeries, by clicking on “Aeries Communications” inside your Aeries Parent Portal or inside your Aeries App.
Changing your personal settings in ParentSquare:
With providing your phone and or email, you can further choose how you want to be notified in those areas. ParentSquare allows you to set each modality as 1 of 3 options: Instant/Digest/Off.
Example screenshot from the ParentSquare desktop version:
Example Screenshots from the ParentSqaure App version:
Below are ParentWalkthroughs to learn more about how to operate ParentSquare:
How do I access a ParentSquare Form?
Forms is a tool inside ParentSqaure (similar to Google Forms) used by Schools and the District to send Surveys or to collect E-signatures.
Below are instructions how to access a Form sent to Parents or Students.
Instructions on accessing a ParentSquare form for Parents and Students.
Instrucciones sobre cómo acceder a ParentSquare para Padres y Estudiantes.