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Portal Support


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Support for Portals and Online Annual Data Confirmation (Registration)

FAQs

  • Need an Aeries Parent Account?
    Please contact* your student's school and provide an email address to generate the portal account.
  • To add a student to your portal account:
    For the child's information you do not see in the portal, contact* the student's school and provide a email address that matches your other student(s).

*To ensure student privacy all address changes and parent email changes to Aeries must be done at the school site.

  • Student accounts
    Student mytusd.org accounts are created automatically.
    Student portal accounts are created from email address provided, if none provided, mytusd.org email address is used to create the portal account.
  • Forgot Password?
    Click Forgot Password at login screen.
  • Didn’t receive Password email?
    Using your parent email address on file, send password-reset request to portalhelp@tustin.k12.ca.us with student name, school and ID#.

Click English & Spanish for more FAQs


Online Annual Data Confirmation (Registration)

Current Known Issues:

  • If during the process you get this error message:
    "Page could not be displayed due to request entity is too large."
There may be a configuration issue with your device/browser, please try one of the following:

  1. Update your browser
  2. Hit the back button and then move to the next section again.
  3. Click the it the page refresh of the browser
  4. Try another device or browser
  • Watch Video
    Click here to see video instructions
  • Portal Request Form
    Please fill out the Portal request form below for support.

Portal Technical Support is available Monday through Friday, 7:30am to 4:30pm

Back to Aeries Portal

Portal Request Form